New Homeowner Welcome Packet

What You Can Expect

At SC Housing, we value customer service. You can expect special attention with accurate, fast and superior service for each and every account. You are encouraged to read through this guide to help with any questions you may have. SC Housing encourages you to use our Customer Care Network (CCN) for convenient online access which includes payment options as explained in the Additional Payment Information of this guide.

This guide helps you understand your loan. Although the New Mortgage Guide is geared toward a new homeowner, we have designed it to be informative even to those who have been our customer for years.

Let Us Hear From You

We continually seek ways to improve our service, so we invite you to contact us: by mail to: SC Housing, Attention: Mortgage Servicing, 300-C Outlet Pointe Boulevard, Columbia, SC 29210; call: 800.896.9521 or 800.476.0412 or email: at servicing@schousing.com to let us know how we can better serve you.